Frequently Asked Questions
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Phone: (561) 787-0707 · Email: charter@flypbjets.com
PB JETS is a boutique, veteran-owned private jet charter brokerage. We provide access to a wide range of aircraft for on-demand flights across the U.S. and internationally. You share your travel details (dates, passengers, cities, and preferences), and we source the best aircraft and crew from vetted, FAA-certificated Part 135 operators. We handle aircraft selection, quoting, coordination, catering, and ground support, delivering a discreet, personalized experience without the noise or branding of large corporate providers.
Pricing depends on aircraft type, distance, one-way vs. round-trip, and any special requirements. We focus on value through competitive rates, empty-leg opportunities, and one-way deals. Turboprops and light jets start at lower hourly rates, while super-midsize and long-range heavy jets scale accordingly. Contact us for a fast, transparent quote tailored to your itinerary. No hidden fees.
We arrange access to the full range of private aircraft via our network of Part 135 operators:
- Turboprops (6–9 passengers)
- Very Light Jets (4–6 passengers)
- Light Jets (6–8 passengers)
- Midsize Jets (7–9 passengers)
- Super Midsize Jets (8–10 passengers)
- Heavy Jets (10–16 passengers)
- Ultra Long Range Jets (12–19 passengers)
Yes, we are based in West Palm Beach, Florida, which gives local clients faster response times and better availability. We arrange flights throughout the United States and to international destinations. Our partnerships support everything from short regional trips to ultra-long-range missions.
Empty legs are repositioning flights where an aircraft flies without passengers, often at significantly reduced rates (sometimes 30–75% savings). We actively monitor and secure these opportunities, along with one-way charters. Share your preferred route and dates for current specials.
Yes. Most private charters we arrange readily accommodate well-behaved pets in the cabin (with advance notice). There are no commercial-style crate or quantity restrictions. Provide details about your pets when requesting a quote so we can confirm the best aircraft.
Private aviation offers far more flexibility than commercial flights. Luggage limits are based on the specific aircraft's payload and storage capacity rather than strict per-passenger rules. We'll confirm exact allowances for your chosen aircraft and group.
Booking is straightforward:
- Use the flight search tool on our homepage or fill out the quick quote form.
- Our team responds quickly with tailored aircraft options and pricing from Part 135 operators.
- Once confirmed, we manage all details for a seamless experience.
We provide full-service aircraft management for owners who want to fly privately (typically under Part 91). Services include maintenance oversight, crew management, regulatory compliance, 24/7 oversight, budgeting, and more. Led by U.S. Air Force veteran and seasoned aviation executive, John E. Greif IV, we bring military-grade discipline and integrity to every aspect of management.
Safety is non-negotiable. We only partner with reputable, FAA-certificated Part 135 operators that meet or exceed industry standards for pilot training, maintenance, and safety management systems. All flights are conducted under strict Part 135 regulations when carrying paying passengers. Our veteran-owned leadership applies additional layers of due diligence and oversight to every arrangement.
Policies are set by the operating Part 135 carrier and outlined clearly in your quote. Most allow reasonable cancellation windows, though fees may apply closer to departure due to aircraft positioning and crew scheduling. We work with you for maximum flexibility whenever possible.
John E. Greif IV is the founder of PB JETS and a U.S. Air Force veteran with over 25 years in aviation, including leadership at Tropic Air and Southern Airways Express. That background drives our commitment to integrity, accountability, and service, qualities often missing in larger, impersonal brokers. You get honest recommendations and meticulous execution.
Yes. We arrange international charters through qualified Part 135 operators (or foreign equivalents) and handle permits, customs, and overflight requirements.
Catering is fully customizable, from light snacks to gourmet meals matching dietary needs. Most aircraft include high-speed Wi-Fi, entertainment systems, spacious cabins, and premium amenities. Additional concierge or ground services can be arranged.
Yes. Thanks to our industry relationships and West Palm Beach location, we frequently accommodate urgent and same-day requests. Reach out as soon as possible for the best options.
The operating Part 135 carrier is responsible for resolving any mechanical issue (AOG). In such cases, we work quickly to source a comparable replacement aircraft at no additional cost to you whenever feasible, minimizing disruption.